The Hospice Shop
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About the Role
As a shop manager you will be a key member of the retail team whose focus in on consistent operational excellence & delivery of budgeted profit, supporting your team and leading in the running of your shop, to ensure that retail's contribution to patient care delivers to our growth ambitions.
The way we shop is changing with more and more of us looking for alternatives to fast fashion… Right now, Dorothy House Charity Shops are going through a transformation with ambitious plans to become "The No1. Destination on the High Street" and for us to achieve this we need great talent to become part of the Dorothy House Retail Team.
Our stores are at the heart of the charity and our community, raising vital funds and increasing public awareness of the incredible work we do. They are driven by our values of 'care, create and connect' with the absolute focus being about delivering to specific budgets & targets, whilst maintaining operational excellence.
Requirements
This is placeholder text. To change this content, double-click on the element and click Change Content. To manage all your collections, click on the Content Manager button in the Add panel on the left.
This is placeholder text. To change this content, double-click on the element and click Change Content. To manage all your collections, click on the Content Manager button in the Add panel on the left.
This is placeholder text. To change this content, double-click on the element and click Change Content. To manage all your collections, click on the Content Manager button in the Add panel on the left.
This is placeholder text. To change this content, double-click on the element and click Change Content. To manage all your collections, click on the Content Manager button in the Add panel on the left.
About the Company
If you are seeking an exciting and rewarding new challenge, possessing the ability and determination to lead and inspire a team then we want to hear from you. You will lead a team to deliver the best customer experience - we want to hear from you.
To ensure there is sufficient stock, efficiently sorted and prepared for sale
To ensure that all backstage areas are properly organised and operate efficiently maintaining adherence to health and safety guidelines at all times
To ensure best use of space, high standards of display and cleanliness/tidiness in all areas.
To ensure stock collection/deliveries are managed effectively and implement the shop price guide in order to maximise sales.
To ensure the Gift Aid scheme operates legally and effectively with regard to approach to donors; preparation and sale of stock; recording and inputting onto PC of donor and sales information; data protection in relation to donor details.
To train, motivate and manage paid staff and volunteers ensuring that they are competent to prepare goods for display; display and rotate goods; provide great customer service; maintain high standards of cleanliness and tidiness; implement all aspects of the Gift Aid scheme
To actively recruit and encourage volunteering within your shops, maintain a volunteer rota to ensure shop is trading at all published times.
To ensure the maintenance, safety and security of all parts of the shops premises
To provide management cover for other shops as required,